Peace of mind for your home technology

Technology Support you can count on

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your Irvine, CA systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

Experience Our Benefits

REMOTE REPAIR
REMOTE REPAIR

Your system will be accessed remotely and oftentimes repaired without a service call.

APP CONTROL
APP CONTROL

You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.

24/7 SUPPORT COVERAGE
24/7 SUPPORT COVERAGE

We're available to communicate with you in whichever manner best fits your lifestyle.

DISCOUNTED SERVICE CALL RATES
DISCOUNTED SERVICE CALL RATES

In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.


What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices including a video wall installation, tunable light, multi-room audio, and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.

What can we monitor?


What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

What can't we monitor?


What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose your monthly subscription

ESSENTIAL PLAN $89
 
  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Calls

    In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

  • Annual Tech Review
  • Annual System Update*
  • ISP Assistance
ENHANCED PLAN $199
 
  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Calls

    In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

  • Annual Tech Review
  • Annual System Update*
  • ISP Assistance
VIP Package
Inquire for pricing below
  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Calls

    In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

  • Biannual Tech Reviews
  • Biannual System Updates*
  • ISP Assistance
*Additional fees may apply
NXT AV Logo

Headquarters:
1725 Monrovia Ave.
Suite C1
Costa Mesa, CA 92627
By appointment only

(949) 486-4110

From pricing to service, follow up and overall professionalism I could not speak higher of Eli and his company. I now send all of my Real Estate clients to NXT AV. I love going to my clients homes after the work, knowing I helped them make a great decision.
Dave Castle

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